Benefits of using an insurance broker

Why use a broker for your business insurance?

HIA Insurance Services (HIAIS) was born over 35 years ago from one powerful insight - builders and tradies need protection that’s custom built for them…protection that goes beyond hard hats and goggles. As a joint venture between the Housing Industry Association and Aon, a global risk and insurance broker, not only do we have a strong understanding of the building industry and the unique risks you face, but we’re able to apply that knowledge in designing coverage for your industry.

So why choose HIAIS?

We can identify the right cover

No one knows the building industry like we do – because HIAIS was formed by the Housing Industry Association joining forces with Aon, we’ve combined expertise in the construction industry with deep knowledge of risk and insurance to develop cover that suits your industry’s needs. We’ve thoroughly assessed the needs of builders, and designed coverage using building blocks that the industry told us are important. For example, after realising the extent of financial suffering builders go through if they experience industry specific contractual disputes with customers and/or suppliers, we arranged Construction Legal Expenses Insurance*. This is a unique coverage that gives builders access to legal advice and covers costs and attendance expenses which arise as a result of such disputes.

We negotiate on your behalf

As a broker, HIAIS have access to a panel of quality insurers, who have been screened to ensure they offer appropriate coverage and best value for the construction industry. The coverage and deal you get through a broker is often also impacted by your broker’s relationship with these insurers – and we’re proud to say that in the years we’ve been operating, we’ve cemented solid relationships with our insurers, and aren’t afraid to negotiate on your behalf to ensure you’re getting the best outcome overall.

We can identify the right cover

Insurance goes well beyond simply paying a premium – often, the true value of it is only apparent after something happens. For this reason, if you do have an incident which you need to claim for, you’ll want to make sure you’re accurately portraying the incident and managing all the paperwork without any cracks so you’re getting the most out of your cover.

HIAIS can also help you manage your claim if you experience an insured event. This not only means managing or helping you with all the paperwork to submit your claim but may also include lobbying and challenging insurers if we believe a denied claim should in fact be covered. Again, this is possible because we have both a detailed understanding of insurance coverage and the exclusions that apply, but also a healthy relationship with insurers.

Accessing Premium Funding

As a builder or tradie, cash flow may be a concern which can make paying your insurance premium very difficult. If you require payment plans to help with funding your premiums, HIAIS can also help arrange access to this. If there are additional fees & charges associated with doing this, we will also explain this to you up front.

Broking isn’t what it used be

By now, it might seem like with the diverse role HIAIS play in the insurance process, it probably takes a significant amount of time to get insurance through us. However, we’ve been able to leverage knowledge, experience and relationships with insurers to provide a seamless service - we’ve scanned the insurance market and negotiated with insurers to design ready-to-buy policies tailored to the construction industry. Because we’ve already shopped around for you, getting a quote for or purchasing insurance is as easy as visiting our website or talking to one of our dedicated brokers over the phone by calling 1800 762 872.


Scroll down for more content 

© 2021 HIA Insurance Services Pty Ltd ABN 84 076 460 967 (HIAIS) as authorised representative (No. 275925) of Aon Risk Services Australia Limited ABN 17 000 434 720 AFSL 241141 (Aon).

* Construction Legal Expenses Insurance for the Building and Construction Industry is arranged by HIAIS via a wholesale market, One Underwriting Pty Ltd ABN 50 006 767 540 AFSL no. 236 653 (One Underwriting). One Underwriting act on behalf of the underwriter, Brit Group Services (United Kingdom) Ltd, a syndicate of the Society of Lloyd’s (United Kingdom). If you purchase this insurance, both One Underwriting and HIAIS will receive a commission that is a percentage of the premium. Further information can be provided upon request.


Featured News and Education
The Ultimate Guide to Insurance in the Construciton Industry

Breaking down the basics of insurance for the construction industry. Learn about the types of insurance to consider and why you might need them.

Read article
Benefits of using an insurance broker

Why use an insurance broker when purchasing your business insurance instead of buying straight from an insurer? The article explains the value that your broker can provide to you.

Read article
How this business went out of business from one customer

Learn about a builder who was forced to shut down their business due to a legal claim being brought against them and how they could have managed this risk. 

Read article